Hackett HRO Today, A Business Case for Shared Services The Hackett Group recently found that properly implemented shared services can reduce HR process costs by up to 80 percent while also boosting satisfaction, productivity, and quality of service.29 Apr 2007 | (Thinking Point)
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Does Philippine call center success translate to BPO success?
I would encourage anyone considering diversifying their offshore strategy or looking to begin offshoring...08 Apr 2007 | (Thinking Point)
[HROA Essentials] Can a finance (or HR) shared service center really add value?
Shared services for Finance and HR add value in terms of delivering better services at a lower cost....12 Jan 2007 | (Thinking Point)
Success through shared services
In this paper, A.T. Kearney highlights why shared services are a proven method to deliver value in the...28 Dec 2006 | (Thinking Point)
Shared services in government
This paper discusses the opportunity for adopting shared services in the public sector and highlights...16 Dec 2006 | (Thinking Point)
Transforming the human resource function through shared services
Implementing a Shared Services model, common and flexible policies and programs, and consolidated technology...25 Aug 2006 | (Thinking Point)
Service Level Agreements for HRO – Measuring Success
One of the key elements to successful HR Outsourcing is the development and maintenance of metrics to...12 May 2006 | (Thinking Point)
[HROA Essentials] Negotiating the shared services minefield
Moving to shared services has proved an increasingly popular model for HR departments looking to improve...27 Mar 2006 | (Thinking Point)
[HROA Essentials] Shared services: An in-house HR solution
Shared Services is commonly defined as the standardization of common administrative functions and transactional...10 Jan 2006 | (Thinking Point)
HR Shared Services - is the struggle worth it?
On a recent unusually sunny Brussels day, I found myself facing a team of corporate HR executives from...07 Apr 2005 | (Thinking Point) |
HR leaders - take control on HRO
Sometimes conferences go better than anyone expects and occassionally not so well, but judging by the...07 Apr 2005 | (Thinking Point) |
